Shipping policy
Welcome to Zainab Herbal 🌿
We are committed to delivering your orders safely and quickly across Pakistan.
1. Delivery Areas
We currently deliver orders all over Pakistan.
2. Order Processing Time
Orders are usually processed within 1–2 business days after confirmation.
3. Delivery Time
Estimated delivery time is:
- Major Cities: 2–4 business days
- Other Areas: 3–6 business days
Delivery times may vary due to courier delays or public holidays.
4. Shipping Charges
- Free Delivery may be available on selected orders or promotional offers.
- Any shipping charges will be clearly shown during checkout.
5. Cash on Delivery (COD)
We offer Cash on Delivery (COD) service across Pakistan for customer convenience.
6. Order Tracking
Once your order is shipped, you may receive tracking details through WhatsApp, SMS, or email.
7. Incorrect Address
Please make sure your shipping address and phone number are correct.
Zainab Herbal is not responsible for delays or failed deliveries caused by incorrect information.
8. Delayed or Lost Orders
In rare cases, delivery may be delayed due to weather, courier issues, or other unforeseen circumstances.
If your order is significantly delayed, please contact our support team.
9. Contact Us
For any shipping-related questions, feel free to contact us through our website or official WhatsApp support.